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Q. I’m not sure about the size and fit of the frames.

Ans. At ABC, we offer glasses in 3 sizes-small, medium, and large.

Q. I don’t like what I have purchased! What is your return policy?

Ans. We have a 14-day return policy.

Q. What if I buy glasses & they don’t fit me? What if the lenses aren’t right ?

Ans. Don’t worry! It is our responsibility to get the perfect pair of glasses. In the rare circumstance that your glasses don’t fit properly, we make it extremely easy for you to exchange or return the frames, with lenses. If you face any difficulty, just write to us on We have a 14 day, no-questions asked return policy and provide instant money back or store credit on return. *Please refer to T&C of Return Policy of ABC.

Q. Will the glasses have my prescription?

Ans. You can buy glasses fitted with your prescription or even the frames standalone. We custom-make glasses with single vision, bifocal, or progressive prescriptions across all powers. Our glasses are ~50% cheaper than market average, since we bypass intermediaries – and best of all, we charge the same price, regardless of your power!

Q. Will ABC be able to make my complex power?

Ans. At ABC, we stock all powers – simple and complex. The technology used in our lab ensures that the most complex powers are fitted perfectly, ensuring 100% error-free glasses. Our customers can vouch for the precision with which we make the eyeglasses!

Q. Where do I submit my eye power details?

Ans. You can submit your power details when you add lense to cart.

Q. I don’t know what my prescription is. Can ABC help?

Ans. ABC offers a Home Eye Check-up service to help you ascertain your eye power. Select the ’Try frames at home‘ option on our homepage, pick a time that is convenient and our trained optometrists will be there to assist you! [Note: Available in Lucknow city only]

Q. How can I be sure of the quality of the frames?

Ans. Quality is at the core of ABC's products. Our plastic frames are made from the best quality acetate and our metal frames are made only from steel or titanium – this makes our glasses corrosion and breakage resistant. We also offer a 1 year warranty on all our glasses – in case you have any issues, call us, and we’ll make sure it gets resolved!

Q. What lenses will you use? I use thin, anti-glare lenses.

Ans. We understand that a pair of glasses is only as good as the lenses fitted in them. Most anti-glare lenses cost between Rs.1,500 - 2,000 at your local optician. At that price we give you robotically fitted, anti-glare lenses, with a 1.6 index which is ~35% thinner than market average.

Q. I haven’t heard of some of the brands available. How does ABC determine which brands to stock?

Ans. All the brands sold on ABC are chosen after carefully looking at their product quality, manufacturing processes, and customer service.

Q. How many days will they take to make my eyeglasses?

Ans. We promise to deliver your purchases to you as quickly as possible. We dispatch your order within ~5-12 days of order confirmation (and receipt of your prescription, if needed), based on the products ordered. It takes 2-5 days to get delivered to you post-dispatch, based on your location.

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